Warranty coverage is product-specific and may be provided by the manufacturer or supplier rather than by Roy Jeep Parts itself.

Manufacturer coverage

Warranty duration, covered defects, exclusions and remedies vary by brand and product. The manufacturer warranty published for the item controls when applicable.

What to keep

Keep your order number, product label, serial number when present, packaging, installation invoice or notes, and clear photographs of the issue. These details may be required before a claim can be evaluated.

Installation matters

Damage caused by incorrect installation, misuse, racing, impact, incompatible modifications, lack of required supporting parts or use outside the manufacturer specifications may not be covered.

Shipping damage is different

If a product arrives damaged, report it as a delivery issue before installation. Shipping damage and a later product defect may follow different claim processes.

How to start

Use the Contact page and select Warranty / Damage. Include the order number, product SKU, description of the issue and supporting photos. We will provide the next available step based on the product and supplier.